OLX Customer Care Helpline Numbers

If you have any query or issue related to our product and service, you can call OLX Customer Care Number : 18602583333 and get your queries resolved.

Support Email-ID safety@olx.in, support@olx.in, grievance-officer@olx.in

OLX India Head Office

Plot No: 448 – 451, 7th Floor,  Rao Gajraj Singh Marg, Udyog Vihar Phase V, Gurugram, Haryana 122016

Call OLX Customer Care Number and Get Personalized Assistance from Our Representative for the Services:

How to Contact OLX India Customer Support: A Complete Guide

OLX India is one of the country’s leading classified platforms for buying and selling goods and services across diverse categories, including cars, bikes, electronics, real estate, and furniture, amongst others. Redefining the online classified landscape for its users, OLX is committed to offering a safe, trusted, and supportive platform for its customers. With millions of active users daily, we understand the importance of offering reliable assistance to help resolve issues, answer queries, and ensure a hassle-free experience. 

Here are 4 key aspects of OLX’s customer care support: 

1. Multiple Support Channels

With multiple support channels, we provide assistance to accommodate each user’s preferences. Whether it’s through the OLX customer care number, email, or the in-app help section, we consistently work to ensure that users can reach out to our customer support through their most convenient method. 

2. Quick Response Time

At OLX, our helpline number toll free aims for efficiency and effectiveness. The team strives to resolve issues as quickly as possible, likely reducing wait times. With a tech team trained fully for the process, our responses are timely and solutions are clear, ensuring that users don’t experience prolonged delays. This commitment to fast and responsive service helps improve user experience at OLX. 

3.Dedicated Support for Different Issues

OLX customer care support is well-equipped to handle a variety of customer concerns, providing specialized support for a wide range of issues. From account-related inquiries, listing issues, and transaction support to fraud and scam reporting, OLX has a dedicated team to resolve your concerns. This dedicated support streamlines the problem-solving process, ensuring our users get the most appropriate assistance. 

4. Self Help Center

In case our customer care representative is not available at the moment, you can also visit the Help & Support section and FAQ page on our website. This gives our users a chance to find answers to their questions quickly without having to wait, providing instant customer support. 

At OLX, you can connect us for the following support:

• Account Issues: 

OLX Account lets you engage with the platform’s features and manage your activities including buying, selling, and managing listings. However, if you face any login difficulties, need assistance with account recovery, or want to update your details, you can always call at OLX’s helpline number in India. Our support team works to ensure easy and hassle-free access to your account, helping resolve any issues quickly to maintain uninterrupted service. 

• Listing Issues

Listing your items on OLX should be clear and easy. If you’re facing challenges with creating or updating a listing, simply reach out to the OLX customer care toll free number. Whether it’s an issue with finding your category, uploading images or descriptions, or understanding why your ad is rejected by the OLX, we help troubleshoot and guide you to make sure your listings appear correctly and reach the right audience.

• Transaction Assistance

OLX is committed to making each transaction as smooth as possible. If you encounter any problem during a transaction, be it pricing issues, or assisting for a transaction, you can always reach out to our team. We guide both parties to ensure that transactions are handled in the right way, reducing the chance of disputes during the process. 

• Payment and Refunds

Whether you’re experiencing delays in payment, need support with transaction verification, or have questions about refunds, we are committed to addressing them promptly. Our trained customer support team works efficiently to resolve payment issues and ensure your concerns are fully addressed.

• Fraud and Scam Reporting

Safety is a top priority for OLX. If you encounter fraudulent listings, scams, or suspicious activity, we request you report an issue immediately. We take prompt action to investigate and remove any fraudulent activity, ensuring that your experience on our platform remains secure and credible.

• General Inquiries

If you have general inquiries or need information about OLX’s services, features, or policies, you can reach out to our customer executive team. Whether you have questions about how the platform works or need assistance navigating through the app or site, we provide timely responses and guide you through the solutions to enhance your overall experience.

Conclusion

OLX India’s customer care support works to curate a seamless, safe, and enjoyable experience for its users. By offering multiple support channels, prompt availability, and providing quick responses, we foster a platform built on trust and satisfaction. You can contact OLX contact number at the above mentioned timings for any assistance.

Frequently Asked Questions

How can I raise a request online/write to OLX?
Ans: You can call us at our customer care number, 18602583333, or email us at support@olx.in. For self-help, you can also visit the Help Page Section on the site or App. 

How do I find the nearest OLX support center or office?
Ans: You can contact us on our customer care number or email us. 

How do I raise an online complaint?
Ans: You can call us at our customer case number, 18602583333, or email us at support@olx.in. For self-help, you can also visit the Help Page Section on the site or App. 

How can I report a scam or fraudulent activity on OLX?
Ans: You can use the OLX app or website to report a scammer or fraudulent ad by using the option to report the ad/user. Or you can also call OLX from your registered number on the safety helpline at +91-9999-14-0999. Alternatively, you can email safety@olx.in. For reference, relevant information, including the ad ID, payment proofs, chat history, and call recordings. 

What should I do if I don’t receive your payment after selling an item?
Ans: OLX recommends following the safety guidelines before making any transactions on OLX. In case you have encountered any fraudulent activity, please report that on the OLX safety helpline at +91-9999-14-0999. Alternatively, you can email safety@olx.in. For reference, please provide relevant information, including the ad ID, payment proofs, chat history, and call recordings. 

How can I delete my OLX account?
Ans: To delete your OLX account, go to settings in your account section and click delete account. Confirm by clicking Delete when the pop-up appears. Please be advised that the account will be under deletion for 90 days and will get permanently deleted after 90 days. If you re-login to the same account in these 90 days, the account will be removed from deletion.